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EMPLOYEE EXPERIENCE PLATFORM

Accelerate business value through people-first experiences

When your people thrive, so does your business. With Qualtrics XM for People Teams, you can accelerate how you create, optimise and deliver employee experiences at scale to grow your team members and bottom line.

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Design Breakthrough employee experiences at every moment that matters

gathering feedback at all stages of the employee lifecycle

CONTINUOUS LISTENING

Deliver best-in-class employee experience
with speed and confidence

Powered by AI and automation, Qualtrics employee experience gives you the ability to continually
listen to employee feedback and gain a holistic view of every touch point in the employee lifecycle so
you can take the right actions at the right time and close critical experience gaps faster.

gathering feedback at all stages of the employee lifecycle
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UNIFIED CUSTOMER AND
EMPLOYEE EXPERIENCES

Combine people and business insights to increase your bottom line

Seamlessly connect people data and business outcomes to identify which employee experiences deliver the greatest customer impact with CrossXM.

With powerful analytics tools integrated directly into the platform, you can automatically uncover which employee experiences influence customer success and business performance the most. Leverage the XM platform, EX benchmarks, and your own third-party data to see how your organisation fares against the competition.

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EMPOWERED MANAGERS

Activate your
frontline
managers
to drive success

Purpose-built for people leaders, Qualtrics’ narrative-based dashboards and powerful planning tools make it incredibly easy for managers to understand team engagement and identify where–and how–they can take action to maximise business impact, retention, and employee engagement.

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enterprise grade

Keep your people data safe
and available

Collect, analyse, store, and act on employee experience data with a Defense-in-Depth approach to security and industry-leading data privacy, employee anonymity controls and data availability. All employee data is backed by our 24/7 Security Operations Center, powerful GDPR controls and certifications including ISO 27001,
HITRUST and FedRAMP.

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Thousands of organisations rely on Qualtrics to power
their employee
experience programs


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Learn how Qualtrics XM for People Teams
can help you
deliver exceptional
business results

Services & support to drive your success

Experts on hand at every stage

You get access to our team of PhD organisational psychologists and subject-matter experts to guide you through program design, analytics, action planning and reporting. You’ll also be supported by our customer success teams to help you maximise the value from your program.

24/7 technical support

Access help around the clock and around the world—our product specialists are based in 14 global offices and speak 9 different languages.

The Qualtrics Partner Ecosystem

Scale your program with the help of a global network of employee experience specialists who can add unique industry expertise and help drive innovation in your program.

What is Employee Experience?

Employee experience drives employees to join, contribute to, and ultimately become brand ambassadors for their organisations. Employee experience has evolved from just satisfaction and engagement to a more holistic view of the experiences and interactions employees have at various stages of the employee lifecycle—whether that’s manager interactions, onboarding, promotion feedback, overall engagement, or feelings about culture, diversity, and more. An effective employee experience program creates happier, more engaged, and better-developed employees while also driving business outcomes like reduced attrition, higher revenue, and increased customer satisfaction.


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